Something Changed

29/06/2008

“ When I hear someone make a remark like, “I can’t listen. I have never been able to listen. That’s just the way I am.” I ask, “Do you any incurable genetic defects that are prohibiting you from being a good listener,” or “Is the rest of the world conspiring to keep you from being a good listener.” If the answers to these two questions are “no” and “no,” I then go on to say “Then I guess you can change and become a good listener. „

Change the Way You Define Yourself: Marshall Goldsmith

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